Processes

Pass-Through Process

T-Mobile Submits an NSS

  • This is a pre-approved Non-Standard Support (NSS) request

Once the NSS is Approved:

  • T-Mobile submits a request to Dave Bezzant for pass-through billing approval
  • Once approved by Bezzant, the request also needs to be approved by Paul Spencer on the channel side

 Once Both Have Approved (1-2 days):

  • You and Gilbert can approach the client with the offer

Once the Client Agrees and Provides T-Mobile with the Order Approval:

  • T-Mobile Submits a PO request
  • They will need a Contract Lifecycle Management (CLM) agreement in place

Once All Docs are in Place on the T-Mobile Side:

  • The PO will be Issued (1-2 days)

Once Premier Receives the PO:

  • We will notify you and we will schedule the Kick Off Call (KOC), if we haven't already
  • We will place the order and move forward as usual