Processes
Pass-Through Process
T-Mobile Submits an NSS
- This is a pre-approved Non-Standard Support (NSS) request
Once the NSS is Approved:
- T-Mobile submits a request to Dave Bezzant for pass-through billing approval
- Once approved by Bezzant, the request also needs to be approved by Paul Spencer on the channel side
Once Both Have Approved (1-2 days):
- You and Gilbert can approach the client with the offer
Once the Client Agrees and Provides T-Mobile with the Order Approval:
- T-Mobile Submits a PO request
- They will need a Contract Lifecycle Management (CLM) agreement in place
Once All Docs are in Place on the T-Mobile Side:
- The PO will be Issued (1-2 days)
Once Premier Receives the PO:
- We will notify you and we will schedule the Kick Off Call (KOC), if we haven't already
- We will place the order and move forward as usual